Order Status
How do I know my CanvasPeople order went through?
When your order has been successfully submitted, you will see a confirmation page with your order number. We also send a confirmation receipt to the email address provided when the order is placed. These receipts can sometimes be redirected to your ...
Can I cancel my order?
Due to the highly automated nature of our process, canvases are created and shipped as quickly as possible. For this reason, we do need to be notified of your request to cancel within 8 hours of the order being placed. If you would like to cancel ...
I would like to change the image that I originally submitted with my order. How do I do this?
Since most orders are transmitted to our production staff immediately upon submission, it is generally impossible to make corrections or changes to the photo submitted for printing. Please submit a request with your order number and we will do our ...
Will you send me tracking information once my canvas has shipped?
You will receive a shipping confirmation e-mail with tracking information as soon as your product(s) leave our facility. USPS is our primary carrier, but you may receive packages from other carriers depending on the product you purchase. We do work ...
How do I check the status of my order?
You can check the status of your order at any time by visiting our Order Status page and entering your Email address and Order number. If you are not able to view your order status, please Submit a Request to our customer support team for ...
I have not received my order confirmation, what should I do?
You should receive an email confirmation shortly after you've completed your order. If you did not receive this, and you have checked your spam folder, please submit a request to our support team.