Delivery FAQ
2020 Holiday Shipping Information
We are working closely with shipping carriers to ensure timely delivery of our products for the holidays. Unprecedented pressure due to COVID-19 on shipping carriers is affecting many businesses and mail carriers this year and may cause extended ...
COVID-19 Shipping Delays
We are seeing shipping delays with our carriers right now due to COVID-19 restrictions that are out of our control. Our shipping carriers are doing the best they can under the circumstances and still continuing to deliver orders as quickly as ...
How is my order processed and delivered?
What Shipping Options Are Available?
Our standard shipping costs range from $9.95 -$24.95 per item, depending on the item ordered. We ship standard postage using multiple shipping methods including USPS, UPS, FedEx, and DHL. Most of our orders are delivered in approximately 10-12 ...
How long will it take to receive my canvas?
The majority of orders are produced and shipped within 4 - 6 business days and delivered within 10 - 12 business days from the date ordered. Production times may vary if the provided photo does not meet our resolution requirements. Please allow ...
Why don't I see express shipping options at checkout?
Express and Priority shipping options are currently only available for single canvas orders, without decorative frames, that are to be delivered within the continental U.S.
Do you ship internationally?
At this time we do not offer to ship outside of the Continental U.S., Hawaii, or Alaska. We hope to offer to ship outside the Continental U.S. in the near future.
Will My Products Ship Together?
Depending on the size and quantities ordered, CanvasPeople may wrap, and package all of your products individually to avoid any damages associated with transit. Upon completion, your packages will be bound together and shipped. With some larger ...
Why Hasn't the Tracking Link for My Shipment Updated?
CanvasPeople utilizes the services of USPS, UPS, FedEx, and DHL to ship from our facility to your destination as quickly as possible. All updates made to your tracking information will be uploaded directly by our carriers, CanvasPeople does not have ...
Shipment Date Guarantee Terms & Conditions
CanvasPeople may guarantee to ship your order by a specific date. We will only honor this if you were shown a shipment guarantee while placing your order. The guarantee applies only to orders that do not include services requiring photo editing ...