Will you send me tracking information once my canvas has shipped?
You will receive a shipping confirmation e-mail with tracking information as soon as your product(s) leave our facility. USPS is our primary carrier, but you may receive packages from other carriers depending on the product you purchase. We do work directly with these fantastic delivery companies to get your order to you: UPS, USPS, FedEx, DHL.
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Why Hasn't the Tracking Link for My Shipment Updated?
CanvasPeople utilizes the services of USPS, UPS, FedEx, and DHL to ship from our facility to your destination as quickly as possible. All updates made to your tracking information will be uploaded directly by our carriers, CanvasPeople does not have ...
Will my information be private?
CanvasPeople respects your privacy, and we are committed to respecting your information and privacy on this site. In order to provide our services, we require information (including address and credit card information) regarding our users. You may ...
How long will it take to receive my canvas?
The majority of orders are produced and shipped within 4 - 6 business days and delivered within 10 - 12 business days from the date ordered. Production times may vary if the provided photo does not meet our resolution requirements. Please allow ...
What Is the Best Way to Care for My Canvas?
The best way to clean your canvas is with a soft duster with no spray or chemicals. It is best to keep your canvas away from humid areas such as a shower or bathroom. Since canvas is a natural product that will shrink and swell due to significant ...
Will my photo colors appear different from my screen?
We will reproduce color from your submitted photograph file as closely as possible but cannot exactly match color and density because of limitations in the printing process, monitor calibration, and image resolution requirements. You most likely ...