Shipment Date Guarantee Terms & Conditions

Shipment Date Guarantee Terms & Conditions

CanvasPeople may guarantee to ship your order by a specific date. We will only honor this if you were shown a shipment guarantee while placing your order. 

The guarantee applies only to orders that do not include services requiring photo editing (such as edits, enhancements, etc). Additionally, this guarantee does not apply to products other than canvas, unless otherwise specified.

If your order is placed in accordance with our shipping guarantee, CanvasPeople will attempt to produce and ship your order by the guaranteed date. 

This does not guarantee that your order will be delivered by a specific date as transit time is additional, and we utilize third parties to fulfill deliveries.

In the event your order is not shipped out before the guaranteed shipping date, CanvasPeople may offer you a 50% refund on shipping and handling only. In no case shall we be liable for more than the price you paid for the part(s) of your order that did not ship on time.

    • Related Articles

    • Terms of Use and Privacy Policy

      Contents Navigate directly to the section you're looking for using the links below. Terms of Use General Promotions Delivery Guarantee Credits Suspension for Inappropriate Conduct Mobile Messaging Copyright and Trademark Notice Privacy Policy Our ...
    • Why Hasn't the Tracking Link for My Shipment Updated?

      CanvasPeople utilizes the services of USPS, UPS, FedEx, and DHL to ship from our facility to your destination as quickly as possible. All updates made to your tracking information will be uploaded directly by our carriers, CanvasPeople does not have ...
    • My purchase is a gift, is the pricing included in the shipment?

      We never include the pricing breakdown with our shipments. To give a gift, just specify the recipient’s name and address in the shipping details during checkout.
    • What is your return policy?

      Our goal is to offer the finest personalized products available. We give every order individualized attention, but despite our best efforts, we sometimes encounter situations where there are issues with an order. If you’ve experienced an issue, we ...
    • Offers, Promotions and Customer Credits

      CanvasPeople may from time to time and in its sole discretion make available special offers and promotions to its members, including offers and promotions that provide an opportunity for members to credits, coupons, prizes, or benefits, (for example, ...