My purchase is a gift, is the pricing included in the shipment?
We never include the pricing breakdown with our shipments. To give a gift, just specify the recipient’s name and address in the shipping details during checkout.
Does Your Company Offer Gift Certificates or Store Credit?
Yes, we do offer several pricing options for our gift vouchers. CanvasPeople product vouchers are a great way to give a canvas or other photo product as a gift to someone! With a voucher, they can place an order for their photo on canvas, with no ...
Why Hasn't the Tracking Link for My Shipment Updated?
CanvasPeople utilizes the services of USPS, UPS, FedEx, and DHL to ship from our facility to your destination as quickly as possible. All updates made to your tracking information will be uploaded directly by our carriers, CanvasPeople does not have ...
Shipment Date Guarantee Terms & Conditions
CanvasPeople may guarantee to ship your order by a specific date. We will only honor this if you were shown a shipment guarantee while placing your order. The guarantee applies only to orders that do not include services requiring photo editing ...
What is an Acceptable Quality/Resolution for The Size Canvas I Selected?
Select the size of the canvas you would like to purchase before uploading your image. This will ensure the resolution requirements are set for the correct size canvas. If your resolution does not meet the canvas requirements you will be notified with ...
What is your return policy?
Our goal is to offer the finest personalized products available. We give every order individualized attention, but despite our best efforts, we sometimes encounter situations where there are issues with an order. If you’ve experienced an issue, we ...