COVID-19 Shipping Delays

COVID-19 Shipping Delays

We are seeing shipping delays with our carriers right now due to COVID-19 restrictions that are out of our control.

Our shipping carriers are doing the best they can under the circumstances and still continuing to deliver orders as quickly as possible. Depending on the shipping method selected during checkout, orders can take up to 15 business days (excludes weekends and holidays) to arrive once they have been shipped.

We appreciate your patience and understanding during this time.

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    • What Shipping Options Are Available?

      Our standard shipping costs range from $14.95 -$44.99 per item, depending on the item ordered. We ship standard postage using multiple shipping methods including USPS, UPS, FedEx, and DHL. Most of our orders are delivered in approximately 10-12 ...
    • Why don't I see express shipping options at checkout?

      Express and Priority shipping options are currently only available for single canvas orders, without decorative frames, that are to be delivered within the continental U.S. 
    • Why Hasn't the Tracking Link for My Shipment Updated?

      CanvasPeople utilizes the services of USPS, UPS, FedEx, and DHL to ship from our facility to your destination as quickly as possible. All updates made to your tracking information will be uploaded directly by our carriers, CanvasPeople does not have ...
    • Do you offer discounts for designers, artists or photographers?

      We do not offer discounts or combined shipping options unless it is specifically part of a promotional offer.
    • How long will it take to receive my canvas?

      The majority of orders are produced and shipped within 4 - 6 business days and delivered within 10 - 12 business days from the date ordered. Production times may vary if the provided photo does not meet our resolution requirements. Please allow ...