Why won't my photo fit within the frame?
Please allow 1.5 – 2 inches for the canvas wrap. If something is cut off or wrapped around the sides that you wish to include in your canvas, you may want to edit your photo using our cropping tool or upload a different photo. Your image will be ...
Not finding what you are looking for? Please Submit a Request to our support team. If you prefer to speak with someone, you can call us at 1 (855) 637-2253 between the hours of 9:00 AM EST to 5:00 PM EST Monday through Friday.
Can I cancel my order?
Due to the highly automated nature of our process, canvases are created and shipped as quickly as possible. For this reason, we do need to be notified of your request to cancel within 8 hours of the order being placed. If you would like to cancel ...
How long will it take to receive my canvas?
The majority of orders are produced and shipped within 4 - 6 business days and delivered within 10 - 12 business days from the date ordered. Production times may vary if the provided photo does not meet our resolution requirements. Please allow ...
I would like to change the image that I originally submitted with my order. How do I do this?
Since most orders are transmitted to our production staff immediately upon submission, it is generally impossible to make corrections or changes to the photo submitted for printing. Please submit a request with your order number and we will do our ...